Prepaid EU Returns solution now available for international customers

As of April, Amazon customers including those buying from a seller whose orders are fulfilled by Amazon can take advantage of a prepaid return solution if they are located in Belgium, Netherlands, Luxembourg, Ireland, Poland and Portugal. 

When shopping on Amazon.co.uk, Amazon.de and Amazon.fr, customers will now be able to make use of the prepaid return label via the Online Return Centre rather than paying for international shipping charges when returning an order and then waiting to be reimbursed .Customers can set this up on the retail site under Returns Support Centre, Delivery Method ticking the Prepaid label option .  The package can then be simply dropped off at the local post office with the prepaid label attached.  This is another reason why customers might be tempted to choose an FBA product versus a merchant fulfilled one.  

Comments

[James Vassert]

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[Mr Terence Harwood]

ORDER ID: 203-5516581-0017908 Hello I have today received my order this morning for two pairs of reading glasses one of which has been damaged in both corners of each glass (Sunoptic 0RI0A in Gunmetel strenth +2.00 when these glasses where delivered I found the package had already been opened this must have been through transit then put through my letterbox if possible if I paid the diffrance I would prefer the other type Sunopic OR51C Gunmetel/grey reading glasses strenth +2.00 of which cost an extra £01.82 if this is possible. Regards Mr Terence

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