Christmas Selling Tip: Resolving Feedback Issues | Main | Christmas Selling Tip: Resolving Issues with Orders, Part I

13/12/2011

Festive Selling Tip: Packing with Care

Many of the orders placed in the run-up to Christmas are intended as presents. Buyers not only expect to receive them on time, but also in excellent condition. Having to return items that have been damaged in transit is never a good buying experience – and even less so at this time of year, as it might mean that the buyer won’t have the item in time for Christmas. 

Make sure your buyers have an entirely positive experience by following a few good packaging practices:

  • When sending fragile items through the post, pack them carefully using bubble wrap or polystyrene chips (both of which are available from any Post Office).
  • If the product is fragile we recommend using a ‘Fragile’ sticker (also available from any Post Office) or marking the package clearly as needing to be handled with care.
  • Place your item in its original box (if you still have it), then put it in a slightly larger box and fill the space with paper, polystyrene or cardboard. If the contents still have space to move around, add more packaging.

Learn more about our  packaging guidelines.

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