Conditions of Use
Welcome to amazonsellersupportblog.co.uk Amazon Services Europe SARL (“Amazon Seller Support”) provides these website features to you subject to the following conditions.
Please read these conditions carefully before using the amazonsellersupportblog.co.uk website. By using the amazonsellersupportblog.co.uk website, you signify your agreement to be bound by these conditions.
Conditions Relating to Your Use of of amazonsellersupportblog.co.uk
Notice and Procedure for Making Claims of Infringement
Notice and Procedure for Notifying Amazon Seller Support of Defamatory Content
Conditions Relating to Your Use of amazonsellersupportblog.co.uk
1. Privacy
Please review our Privacy Notice which also governs your visit to amazonsellersupportblog.co.uk to understand our practices.
2. Access to amazonsellersupportblog.co.uk and feature description.
We reserve the right to refuse access to the website, or remove or edit content at our discretion.We will do our utmost to ensure that availability of amazonsellersupportblog.co.uk will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
3. Links
We provide links to websites of affiliated companies and certain other businesses over which we have no control. Amazon Seller Support is not responsible for (a) the availability of such sites or resources; and (b) examining or evaluating such sites or resources, and does not warrant or endorse the offerings of any of these sites or resources or of the businesses or individuals that run them. Amazon Seller Support does not assume any responsibility or liability for the actions, products, and content of all these and any other third-parties. You should carefully review their privacy statements and other conditions of use.
4. Licence for website access
Amazon Seller Support grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Seller Support. This licence does not include any resale or commercial use of this website or its contents; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent of Amazon Seller Support.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon Seller Support without our express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon Seller Support’s names or trademarks without the express written consent of Amazon Seller Support. Any unauthorised use terminates the permission or license granted by Amazon Seller Support.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of amazonsellersupportblog.co.uk as long as the link does not portray Amazon Seller Support or its affiliates, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Amazon Seller Support logo or other proprietary graphic or trademark as part of the link without our express written consent.
5. Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Amazon Seller Support, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity;
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
- to cause annoyance, inconvenience or needless anxiety
6. Content and other communication
Visitors may send communications; and submit suggestions, ideas, comments, questions, or other information; and if Amazon Seller Support chooses to provide the feature, may post that content, as long as in each case the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Amazon Seller Support reserves the right (but not the obligation) to remove or edit any content but does not regularly review any posted visitor content.
If you do post content or submit material, and unless we indicate otherwise, you
- (a) grant Amazon Seller Support and its affiliates a non-exclusive, royalty-free and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
- (b) grant Amazon Seller Support and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Support, including the execution of deeds and documents, at the request of Amazon Seller Support.
You represent and warrant that you own or otherwise control all of the rights to the content that you post or submit to Amazon Seller Support; that, as at the date that the content or material is submitted to Amazon Seller Support: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Amazon Seller Support policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Amazon Seller Support and its affiliates for all claims brought by a third party against Amazon Seller Support or its affiliates arising out of or in connection with a breach of any of these warranties.
7. Defamation claims
Amazon Seller Support operates on a "notice and takedown" basis. If you believe that any content on the website contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, Amazon Seller Support will make all reasonable endeavours to remove the defamatory content complained about within a reasonable time.
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8. Copyright, authors' rights and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Seller Support, its affiliates or its content suppliers and is protected by Luxembourg, United Kingdom and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Amazon Seller Support and its affiliates and is protected by Luxembourg, United Kingdom and international copyright and database right laws. All software used on this website is the property of Amazon Seller Support, our affiliates or our software suppliers and is protected by Luxembourg, United Kingdom and international copyright and author' rights laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without our express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without our express written consent.
9. Intellectual Property Claims
Amazon Seller Support and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice and Procedure for Making Claims of Infringement .
10. Trademarks
Amazon, Amazon.co.uk and Amazon Seller Support and related graphics, logos, page headers, button icons, scripts, service names and other marks indicated on our website are trademarks or registered trademarks of Amazon.com, Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among users, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of its respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.
11. Electronic communications
When you visit amazonsellersupportblog.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
12. Limitation of Liability
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY AMAZON SELLER SUPPORT ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. AMAZON SELLER SUPPORT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING.
13. Losses
Amazon Seller Support will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website. Amazon Seller Support does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.
14. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to amazonsellersupportblog.co.uk, our policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you visit amazonsellersupportblog.co.uk, unless any change to those policies or these conditions is required to be made by law or government authority. If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
15. Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
16. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
17. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of the district of Luxembourg City.
18. Our details
The amazonsellersupport.co.uk website is operated by Amazon Services Europe SàrL:
Amazon Services Europe SARL.
5 Rue Plaetis
L-2338 Luxembourg
Registered in Luxembourg No. B-93815
Business License Number: 100416
Luxembourg VAT Reg. No. LU 19647148
You can contact us by visiting www.amazonsellersupport.co.uk/contactus
Notice and Procedure for Making Claims of Infringement
Amazon Seller Support responds expeditiously to intellectual property rights owners who complete and submit the Notice Form (below) to communicate concerns of any alleged infringement.
Upon receipt of a Notice Form we may take certain actions, including removing information, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon Seller Support and its affiliates the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon Seller Support and its affiliates for all claims brought by a third party against Amazon Seller Support or its affiliates arising out of or in connection with the submission of a Notice Form.
Important Warning: giving false, misleading or inaccurate information in the Notice to Amazon Seller Support may result in civil liability. You should contact a solicitor should you have any questions.
Notice Form:
If you believe that your intellectual property is being violated by content on amazonsellersupportblog.co.uk, you may fill out the Notice Form (below) using the corresponding numbered paragraphs to frame your communication. This signed form can be sent via PDF to:
Email PDF: sellersupportblognotice@amazon.co.uk
Subject Line: Claim of Infringement
(We will accept a signed PDF via email with the subject line "Claim of Infringement", unless by prior agreement we have agreed with you for an alternative receipt mechanism).
Please fill out the Notice Form using the corresponding numbered paragraphs to frame your communication:
Notice Form
Re: amazonsellersupportblog.co.uk
I, [INSERT FULL NAME AND TITLE] of [COMPANY NAME, IF APPLICABLE], state as follows:
(1) Contact information:
(a) Your and/or your company's name, address, telephone number and contact email address;
(b) The contact email address and/or name which we will provide to third parties (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).
(2) Relevant content and Allegation of Infringed Right:
(a) A description of the content that you claim violates your intellectual property;
(b) A description of where the material that you claim is infringing is located on the site;
(c) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) upon.
(3) Include the following statement: "I have a good faith belief that the content described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law."
(4) Include the following statement: "I represent, under penalty of perjury, that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above."
(5) Sign the Notice Form.
Notice and Procedure for Notifying Amazon Seller Support of Defamatory Content
If you believe that any content on the website contains a defamatory statement, please notify us immediately by copying the Notice to Amazon Seller Support of Defamatory Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a printed signed copy to: Defamation Notices, Amazon.co.uk Legal Department, Patriot Court, 1-9 The Grove, Slough, Berks, England SL1 1QP. Please note that this procedure is exclusively for notifying Amazon Seller Support of Defamatory content on the amazonsellersupportblog.co.uk website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
Important Warning: giving false, misleading or inaccurate information in the Notice to Amazon Seller Support of Defamatory Content may result in civil and criminal liability.
Notice to Amazon Seller Support of Defamatory Content
In the matter of amazonsellersupportblog.co.uk
S T A T E M E N T
I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:
1. I refer to the website amazonsellersupportblog.co.uk ("the website"). I make this statement in support of my giving Amazon Seller Support notice that, via the website, it is causing or contributing to the publication of a defamatory statement.
2. The defamatory words (delete whichever paragraph is not applicable) appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear].
3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].
4. These words are defamatory because [please state why you consider the words are defamatory].
5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].
6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about.
Statement of Truth
I declare the facts stated above to be true.
Signed:
Dated:
