Amazon Seller Support Blog (Amazon.co.uk)

Webinar on 5th May 2011: Using the New Site Metrics Interface

We are launching a beta release of our newly redesigned Site Metrics and Reports section in Seller Central (located in the Reports tab). In addition to having a new user interface, the section will enable you to add data to your reports, choose date ranges that make sense, export data, and pivot to get more details.

Feel free to join the interactive webinar we are hosting on 5th May at 11.00am UK time if you want to learn more or if you would like to share your feedback about this new tool.

Space is limited. Reserve your webinar seat here.

**Please note this event has already taken place, but you can view the webinar recording here.**

Available now - Amazon Fulfilled Shipment Report

We’re happy to announce that the FBA shipment report is now available in Seller Central. It contains information about all orders shipped through FBA, including price, delivery and giftwrap fees. Many sellers have requested an easy to use and reliable way to incorporate information about their FBA orders into their “normal” invoicing processes.

The report can be requested “on demand” and contains information about all FBA orders that have been shipped within the specified timeframe. The report will only be available in tab-delimited text format and can be downloaded in SellerCentral. Navigate to the FBA Reports page and select the Order Report.

More information, like detailed data definitions can be found on the new help pages in SellerCentral.

Introducing Multi-Channel Fulfilment

Use your inventory at Amazon to deliver orders received through any of your sales channels

Multi-Channel Fulfilment gives you flexibility to increase your online business while reducing cost. You can now submit requests to Amazon to fulfil orders that originate anywhere other than on Amazon.co.uk. These orders are fulfilled directly from your inventory in Amazon’s fulfilment centre with an option for standard or express delivery. The newly designed workflow is simple and intuitive. Multi-Channel Fulfilment gives you the ability to preview delivery estimates before you submit a fulfilment request for a Multi-Channel Fulfilment order, so you decide what makes best business sense.

Multi-Channel Fulfilment can be a lifesaver for your fast-moving items during the busy end of year period. You can fulfil any of your orders, even orders not received through Amazon.co.uk, using Fulfilment by Amazon, which could save you warehouse space, capacity, and time by having your inventory shipped to only one location. Instead of managing the fulfilment process, you can focus on the issues that are most important to you.

Use replenishment alerts in your FBA seller account to quickly identify low inventory during peak periods, so you can send more and optimize your sales at the busiest time of the year.

With Multi-Channel Fulfilment, you only pay as you go with no monthly subscription fees. Find out how affordable Multi-Channel Fulfilment is by going to the FBA Pricing on Amazon.co.uk. Learn how to take advantage of these features and benefits by going to FBA Help section 7.4 Submitting order for Multi-Channel Fulfilment.

Attractive FBA fee improvements introduced in the UK as of 1 May 2009

Check out the new FBA rates introduced in the UK on 1 May and find out how much you will be saving. The postage and gift wrap fees have been removed and the weight handling fee has been reduced. The new rates can make using FBA a more competitive option than ever before. Customer service enquiries and returns are free of charge, and with Prime and Super Saver Delivery, you have the ideal tools to help you increase sales. The total fees to process a fulfilment order for a 500 g book ordered on amazon.co.uk are as little as 65 p exclusive of VAT. Check out the new rates for shipping items that fit into envelopes too. All fees including fulfilling larger orders are noticeably more attractive.

For more information, go to FBA Fulfilment Fees on Amazon.co.uk